For your peace of mind Denim Star® is registered with the United Kingdom ico. Information Commissioner's Office for Customer Data Protection.
- Data Controller
- Information We Collect
When you visit or make a purchase on our website, we may collect the following types of personal information from you:
a. Contact Information: Name, email address, phone number, and shipping address. b. Account Information: If you create an account, we may collect your login credentials and account preferences. c. Payment Information: If you make a purchase, we collect payment details, including credit card information. Please note that we do not store payment card details on our servers; this information is securely processed by our payment service providers. d. Purchase History: Details of products you have purchased from us. e. Device and Usage Information: We may collect technical information about the device you use to access our website, including IP address, browser type, operating system, and website usage data through cookies and similar technologies. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org
- How We Use Your Information
We use your personal information for the following purposes:
a. Processing Orders: To fulfill your purchases and process payments. b. Customer Support: To provide customer assistance and respond to inquiries. c. Account Management: To manage your account, preferences, and order history. d. Marketing Communication: To send you marketing emails about our products, promotions, and offers. You can opt-out of receiving such communications at any time by following the unsubscribe link provided in the email. e. Legal Compliance: To comply with legal obligations and resolve any disputes that may arise.
- Legal Basis for Data Processing
Our legal basis for processing your personal data includes:
a. Contractual Necessity: Processing your data is necessary for the performance of the contract between you and us when you make a purchase. b. Legitimate Interests: We may process your data based on our legitimate interests in providing excellent customer service, marketing our products, and maintaining the security of our website. c. Consent: We will seek your consent before sending you marketing communications via email or other electronic means.
- Data Sharing and Disclosures
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with certain third-party service providers who assist us in operating our website, processing payments, delivering products, and providing customer support. These service providers are contractually obligated to protect your data and can only use it for the specified purposes.
In some cases, we may be required to disclose your personal data to comply with legal obligations or respond to lawful requests from public authorities.
- Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. Upon the expiration of the retention period, we will securely delete or anonymize your data.
- Your Data Protection Rights
You have the following rights concerning your personal data:
a. Access: You can request a copy of the personal information we hold about you. b. Rectification: You can correct any inaccuracies in your personal data. c. Erasure: You can request the deletion of your personal information under certain circumstances. d. Restriction: You can request that we limit the processing of your personal data under certain conditions. e. Data Portability: You can request to receive a copy of your data in a structured, machine-readable format. f. Objection: You can object to the processing of your personal data in certain situations. g. Withdrawal of Consent: If we rely on your consent to process your data, you have the right to withdraw your consent at any time.
To exercise any of these rights or for any other data protection inquiries, please email us with subject line 'Data Protection Rights'.
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, accidental loss, or alteration. However, please note that no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee the absolute security of your data.
Last Updated: 19.07.2023
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please email us.